Refund policy

Last updated: October 10, 2026

30-day money-back guarantee

We want you to be able to try our products without risk. If you are not happy with your first order, email us at support@wunder-well.com within 30 days of the day it was delivered and we will refund the full amount you paid for that order. You do not need to send anything back, and it does not matter whether a bottle has been opened.

The guarantee applies to your first order and can be used once per household.

How to request a refund

Email support@wunder-well.com from the email address you used for your order and include your order number. We may ask you for a few details to confirm the order.

Refunds

Once your refund is approved, it is issued to your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too. If more than 15 business days have passed since we approved your refund, please contact us at support@wunder-well.com.

Damages and issues

Please inspect your order when it arrives and contact us right away if an item is defective, damaged or if you received the wrong item, so that we can evaluate the issue and make it right with a replacement or a refund. This applies to every order.

Later orders and subscriptions

The guarantee does not apply to later orders or to subscription renewals. If something is wrong with any order, see "Damages and issues" above, or contact us and we will help. You can cancel a subscription at any time as described in our Terms of Service.

Contact

Knaller LLC
1309 Coffeen Avenue STE 1200
Sheridan, WY 82801
United States
support@wunder-well.com